Thank you for shopping with Saskia Trails! We aim to provide a smooth and reliable shipping experience for all our customers. Please review our shipping policy for important details about how we process and ship your orders.

1. Shipping Methods and Timeframes

 Once your order is confirmed and processed, it will be shipped using our trusted courier partners.

  • Processing Time: Orders are typically processed within 1-2 business days after the order is placed.

  • Shipping Time: Delivery typically takes 3-7 business days depending on your location. Some remote areas may experience longer delivery times.

  • Shipping Days: We ship orders Monday to Friday, excluding weekends and holidays.

2. Order Confirmation and Tracking

Once your order is shipped, you will receive a confirmation email with tracking information. This will allow you to track the status of your order and see when to expect delivery.

3. Shipping Charges

We offer free shipping on all orders within [Insert your country/region]. No additional shipping charges will apply at checkout.

4. Delivery Issues

While we do our best to ensure timely deliveries, we are not responsible for any delays caused by external factors such as weather conditions, natural disasters, or delays from our courier partners.

If you do not receive your order within the expected delivery time frame, please contact us at [email protected], and we will assist you in resolving the issue.

5. Delivery Address

Please make sure your shipping address is correct before confirming your order. We are not responsible for any delays or issues that arise due to incorrect or incomplete shipping information.

6. Cash on Delivery (COD)

We offer Cash on Delivery (COD) as the only payment option. This means you will pay for your order in cash upon delivery. The courier will collect the payment at the time of delivery, so please ensure you have the correct amount ready when your order arrives.

7. International Shipping

 We do not currently ship to international addresses.

8. Contact Us

If you have any questions or concerns about our shipping policy, or if you need assistance with your order, please contact us at:

Email: [email protected]